This site uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Find out more here.
x

Product Support

Looking for your setup code?

Find your setup code in 3 easy steps

Find your setup code

One For All Support

Download manuals, browse FAQs and watch instruction videos.

Search for your product to find all related support information.

Get support by product category

Most viewed FAQs

  • How can I learn a missing function on my Smart Control using the original remote control?

    Your One For All remote is capable of copying functions straight from the original remote control that came with your device.  It is also possible to program missing function via the Key Magic procedure.

    Read more
  • How can I program a missing function on my Essence TV?

    It is possible to program missing function via the Key Magic procedure.

    Read more
  • How can I learn a missing function on my Essence 4 using the original remote control?

    Your One For All remote is capable of copying functions straight from the original remote control that came with your device.  It is also possible to program missing function via the Key Magic procedure.

    Read more
  • My Flat HD Indoor Aerial is not working correctly. If the reception quality of your Flat HD Indoor Aerial is not satisfactory:
    • Reposition the aerial (closer to the window) until the reception is satisfactory.
    • Check the aerial of the neighbors to get the right direction towards the nearest TV transmitter.
    • Do not place the aerial behind a metal object (i.e. radiator, mirror) to avoid interference (metal blocks both TV and radio signals).
    • Check the digital TV coverage in your area:
      • Find information on your domestic digital TV website
      • Check how many stations you can expect
      • Does it cover your exact location?
    Read more
  • My Full HD Indoor Aerial is not working correctly. If the reception quality of your Full HD Indoor Aerial is not satisfactory:
    • Reposition the aerial (closer to the window) until the reception is satisfactory.
    • Check the aerial of the neighbors to get the right direction towards the nearest TV transmitter.
    • Do not place the aerial behind a metal object (i.e. radiator, mirror) to avoid interference (metal blocks both TV and radio signals).
    • Check the digital TV coverage in your area:
      • Find information on your domestic digital TV website
      • Check how many stations you can expect
      • Does it cover your exact location?
    Read more
  • Where can I find the right code for my device, to install onto my One For All remote? If you are looking for your set up code, click here to open our "Find your setup code" tool and enter the exact make and model number of your device.

    You can also refer to the code list in the back of the user manual.
    Read more
  • How do I program my code on my Essence TV?

    To program the basic code on your Essence TV remote, please follow the instructions mentioned below:

    Read more
  • The Find your Setup Code Tool indicates that the code for my device is not in the memory of my Essence 4, what do I need to do?

    The Find Your Setup Code Tool is the easiest way to look up the right code for your device.
    In some cases this tool indicates that the code is not in the memory of your remote and cannot be set up right away.

    To resolve this we can offer you the following options: 

    Read more
Browse all FAQs & Solutions