Support on Aerials

Find help setting up your One For All aerial. This section offers immediate help.

Find your product for detailed support information like: manuals, FAQs and videos.

 

Most viewed FAQs

  • What is the difference between an analog and a digital aerial?
    • The analog aerial has a variable gain and works within a range of 50 km for DVB-T. The further away you are from the signal source, the poorer the signal.
    • For digital TV reception - you get either a good picture or no picture at all. If you are away from the signal source you do not receive any picture.
    • The digital aerials have built in filters to lower noise and improve picture quality.
    • The analog signal is transmitted directly to the TV while the digital signal needs to be decoded first. This allows error corrections as well data as compression to be made to the signal for obtaining extra features as extra channels, EPG, Pay TV, interactive games, etc.

     

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  • How do I install the Full HD Outdoor aerial?

    The Full HD Outdoor Aerial can be installed to the wall or to a pole. Screw the metal plate at the back of the aerial with the four smaller screws.

    For wall mount:

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  • Should I place this Flat Indoor Aerial horizontal or vertical? The Flat Indoor Aerial has a very wide angle of 360 degrees, and therefore does not need very precise adjustment like with a loop aerial. Also the single patch type eliminates the need for vertical placement for vertical broadcasting. Read more
  • My Performance Line Indoor TV Aerial is not working correctly. If the reception quality of your Performance Line Indoor TV Aerial is not satisfactory:
    • Reposition the aerial (closer to the window) until the reception is satisfactory.
    • Check the aerial of the neighbors to get the right direction towards the nearest TV transmitter.
    • Do not place the aerial behind a metal object (i.e. radiator, mirror) to avoid interference (metal blocks both TV and radio signals).
    • Check the digital TV coverage in your area:
      • Find information on your domestic digital TV website
      • Check how many stations you can expect
      • Does it cover your exact location?
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  • My Full HD Indoor Aerial is not working correctly. If the reception quality of your Full HD Indoor Aerial is not satisfactory:
    • Reposition the aerial (closer to the window) until the reception is satisfactory.
    • Check the aerial of the neighbors to get the right direction towards the nearest TV transmitter.
    • Do not place the aerial behind a metal object (i.e. radiator, mirror) to avoid interference (metal blocks both TV and radio signals).
    • Check the digital TV coverage in your area:
      • Find information on your domestic digital TV website
      • Check how many stations you can expect
      • Does it cover your exact location?
    Read more
  • My Flat Panel UHF Aerial is not working correctly. If the reception quality of your Flat Panel UHF Aerial Aerial is not satisfactory:
    • Reposition the aerial (closer to the window) until the reception is satisfactory.
    • Check the aerial of the neighbors to get the right direction towards the nearest TV transmitter.
    • Do not place the aerial behind a metal object (i.e. radiator, mirror) to avoid interference (metal blocks both TV and radio signals).
    • Check the digital TV coverage in your area:
      • Find information on your domestic digital TV website
      • Check how many stations you can expect
      • Does it cover your exact location?
    Read more
Browse all FAQs & Solutions about Aerials