Product Support

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Find your setup code

Support on remotes

Find help setting up your One For All remote. This section offers immediate help.

Use the button above to find a setup code for your devices, or find your product for detailed support information like: manuals, FAQs and videos.

 

Most viewed FAQs

  • How can I learn a missing function on my Smart Control using the original remote control?

    Your One For All remote is capable of copying functions straight from the original remote control that came with your device.  It is also possible to program missing function via the Key Magic procedure.

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  • How can I program a missing function on my Essence TV?

    It is possible to program missing function via the Key Magic procedure.

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  • How can I learn a missing function on my Essence 4 using the original remote control?

    Your One For All remote is capable of copying functions straight from the original remote control that came with your device.  It is also possible to program missing function via the Key Magic procedure.

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  • How do I perform a factory reset on my Essence 4?

    Before resetting Essence 4, please take the following into account:
    If you have ever sent in your remote control to our Upgrade Service for an update, these codes will be erased as well. In that case, it is highly advised not to perform a factory reset.

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  • Where can I find the right code for my device, to install onto my One For All remote? If you are looking for your set up code, click here to open our "Find your setup code" tool and enter the exact make and model number of your device.

    You can also refer to the code list in the back of the user manual.
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  • How do I program my code on my Essence TV?

    To program the basic code on your Essence TV remote, please follow the instructions mentioned below:

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  • How do I program my code on my Essence 2?

    To program the basic code on your Essence 2 remote, please follow the instructions mentioned below:

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  • How do I program my code on my Essence 4?

    To program the basic code on your Essence 4 remote, please follow the instructions mentioned below:

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  • The Find your Setup Code Tool indicates that the code for my device is not in the memory of my Essence 4, what do I need to do?

    The Find Your Setup Code Tool is the easiest way to look up the right code for your device.
    In some cases this tool indicates that the code is not in the memory of your remote and cannot be set up right away.

    To resolve this we can offer you the following options: 

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Browse all FAQs & Solutions about Remotes