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Can I operate two or more of the same devices with the Smart Control 5?
Can I send a sequence of commands from the press of one button on the Smart Control 5?
How can I delete a macro on my Smart Control 5?
How do I associate the volume keys to one particular device on my Smart Control 5?
How do I move a function from one key to another on my Smart Control 5?

How do I perform a factory reset on the Smart Control 5?

Before resetting the Smart Control, please take the following into account:
If you have ever sent in your remote control to our Upgrade Service for an update, these codes will be erased as well.
In that case, it is highly advised not to perform a factory reset.

To reset your remote to the manufacturer's setting please use the following procedure:

  1. Hold the MAGIC key down until the LED blinks once and then twice.
  2. Enter code 981. After about 3 seconds, the LED will blink four times in total to confirm.
You can now setup your remote again.

Support

Did this help solve your problem? Please let us know. In case you cannot find a solution on our website, please contact our Customer Support Team. We are happy to help you and aim to reply to your questions within 3 working days.

How do I reset a device on my Smart Control 5?
I need to press and hold down the POWER key for my device to switch on. How can I include this is in a Macro?
How do I setup, change or delete an activity on my Smart Control 5?