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Can I place the Indoor Aerial in a flat position?
How can I mount the Indoor Aerial to the wall?
Is it safe to bend the Indoor Aerial?
What is the difference between an analog and a digital aerial?

My Amplified Indoor Aerial is not working correctly.

If the reception quality of your Full HD Indoor Aerial is not satisfactory, please visit the following support page:

If the antenna in question is still not working after taking into account the aforementioned tips, it is most likely that it is not suitable for your environmental conditions.

Unfortunately the physics of indoor aerial makes it quite difficult to troubleshoot them, as the reception quality can be affected by numerous factors related to the actual building and its surroundings (e.g. population density, building material, amount of electronic devices in the area, building density, environmental aspects such as mountains/valleys, humidity of air etc.).

Thus in order to have a definitive overview of antenna compatibility, please consult an antenna specialist.

We would like to remind you that if the antenna is not working correctly, you have full rights to return the product to the shop of purchase. If you purchased it from please submit an RMA form from your account page (if you did not create an account, please let us know.) If you purchased it from a third party, please refer to their returns policy.


Did this help solve your problem? Please let us know. In case you cannot find a solution on our website, please contact our Customer Support Team. We are happy to help you and aim to reply to your questions within 3 working days.